ESG

ESG Management at Samho Development

Ethical Management

  • Charter of Ethics
    and Standards
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    1. Creating a healthy corporate culture by complying with laws and standards
    2. Securing customer and partner trust through market competition and fair trade
    3. Prioritizing outstanding quality and service in order to maximize customer value
    4. Respecting individual employees and providing a safe and happy working environment
    5. Pursuing socially responsible choices and sustainable development on a global scale
  • Anti-Corruption Policy Download original document
    1. Prohibition on accepting bribes, money and valuables, invitations for entertainment
    2. Compliance with anti-corruption laws
    3. Zero tolerance policy on corruption
    4. Appropriate procedures for reporting corruption
    5. Prevention of unfavourable treatment of informers
  • Fair trade standards Download original document
    1. Fulfilling promises to customers and protecting customer’s interests,
      prohibiting illegal acts
    2. Prioritizing mutual respect and win-win outcomes with partner firms
    3. Pursuing fair competition with competitors and prohibiting unfair collaboration, etc.
  • In-office
    guidelines for
    handling
    Integrated
    complaints
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    1. Fair handling of complaints
    2. Suitable complaint reporting and response procedures
    3. Confidentiality protection for personal information of the complainant
      and related persons
Integrated complaint report
  • If details of report are not specific enough for facts to be verified,
    investigation may not proceed.
  • Defamatory or false reports will not be investigated.
  • Outcome of complaint will be conveyed within time limit stipulated
    for resolution in guidelines for integrated complaints.
  • If information of person filing report (name, contact number, e-mail)
    is incorrect, application may be canceled.
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